At The Psych Perception, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website or engage with our services.

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1. Information We Collect

We may collect the following information:

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a) Personal Information

• Name

• Email address

• Phone number

• Any details provided when booking sessions, workshops, or programs

 

b) Health-Related Information

• Information voluntarily shared during therapy sessions

• Assessment-related details

• Intake form responses

(This information is collected only after a formal therapeutic relationship is established.)

 

c) Website Usage Data

• Browser type

• IP address

• Device information

• Pages visited and time spent on the website

 

This data is collected for analytics and website improvement purposes.

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2. How We Use Your Information

We use your information to:

• Schedule and provide therapy, assessment, mentorship, or consultation services

• Send appointment confirmations and reminders

• Communicate important updates regarding programs or services

• Improve our website functionality and user experience

• Maintain clinical records in accordance with professional standards

We do not use your personal information for unsolicited marketing.

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3. Confidentiality of Therapy Information

All therapy-related information is treated as confidential and handled in accordance with ethical guidelines for mental health professionals in India.

Confidential information may only be disclosed if:

• Required by law or court order

• There is risk of harm to self or others

• With your informed consent

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4. Data Security

We implement reasonable administrative, technical, and procedural safeguards to protect your information from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure. While we take appropriate precautions, we cannot guarantee absolute security.

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5. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may be shared only:

• When required by law

• To protect legal rights

• With secure third-party service providers (e.g., payment processors, booking platforms, video conferencing platforms)

• With your explicit consent

All third-party platforms operate under their own privacy policies.

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6. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (subject to legal and professional record-keeping obligations)

• Withdraw consent for communications at any time

To exercise these rights, please contact us.

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7. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

The Psych Perception
Email: thepsychperception@gmail.com